Parcels are delivered by DHL courier company.
The cost of delivery in Poland: from 20 PLN
The cost of delivery within the European Union: from 82 PLN
Delivery outside the European Union soon!
1. The sale contract shall be executed by the Seller at the place where the Product is collected (in case of any doubts, the place where the Product is to be collected as specified by the Customer).
2. The Seller shall notify the Customer of delivery costs at Eclair.shop and in the summary of the Order before it is placed by the Customer.
3. The dispatch time of the ordered Products shall be specified in the summary of the Order. The specified dispatch time refers to working days. If the Customer buys numerous Products within one Order and the Products have different dispatch times, they will be delivered jointly when all Products have been collected which is the longest of the dispatch times specified for each Product.
4. Products shall be sent solely to addresses in the Republic of Poland as well as to those countries indicated by the Seller for which specific delivery costs have been identified. If the Seller is able to and subject to a separate agreement with the Customer, the Seller may send Products also to other countries than those specified by Eclair.shop.
5. Products will be delivered by courier companies with which the Seller has entered into agreements. By e-mail, the Seller shall notify the Customer of delivery details and shall provide a link to follow the delivery.
6. The Customer shall check the condition of the Products or the condition of the parcel (packaging) as soon as the consignment has been delivered. Should any damage be detected that may have arisen in transport, the Customer shall make a report thereof and notify the Seller immediately.
7. The Seller shall not be liable for non-delivery of the Products for reasons attributable to the Customer - e.g. due to the fact that an incorrect or incorrect delivery date has been provided, presenting the delivery. In such situation, the Customer shall notify the Customer of such unsuccessful delivery of the Products and the costs of renewed delivery shall be covered by the Customer.